Your business answering
at 2 in the morning, without you being awake.

No. It eats the repetitive part — hours, prices, availability — which is exactly what wears your team down. When a conversation needs judgment, it hands it over with the full context so you step into what actually matters.

That's the right objection, which is why the verification layer is part of the base package, not an add-on. The bot answers only from the information we load about your business. If it's asked something that isn't there, it says so and escalates instead of improvising.

That's where it shows most. A large business has someone answering; a small one has the owner answering between customers, or not at all. That's where you recover sales that are quietly falling through today.

In an installation dedicated to your business, with its own database, isolated from every other client's. We host and administer it as part of the service — no accounts, servers or keys for you to manage. Your customers' data is yours: you can ask us for a copy of your conversations and contacts whenever you need it, as a spreadsheet. If you leave the service, that copy stays available for 30 days and then we delete it from our systems.

The base implementation is a matter of days, not months. The slow part isn't the technology — it's gathering your business information properly, and we walk you through that.

No. We build it, connect it and leave it running. You get a dashboard where you see conversations and leads, and nothing else.

Yes, and it's what we recommend. Start where people write you today. Adding channels later is quick and only adds that channel's cost.

Because WhatsApp doesn't let a bot connect without an intermediary. There are two paths: an authorized platform (YCloud, Kapso, Twilio or ManyChat), which charges its own plan, or connecting directly with Meta, which is cheaper per message but requires a dedicated line and business verification. We pick one together on the call based on your volume.

There are five routes and the cost is the platform's, not ours. With coexistence — you keep the app on your phone — there's YCloud, which has a free tier to start and charges no markup on Meta's rate, and Kapso, free up to 2,000 messages and $25/month beyond that. Without coexistence there's Twilio, no fixed fee but $0.005 per message, and ManyChat, from around $29/month for WhatsApp and rising with your contact count. The fifth is connecting directly to Meta's Cloud API: no platform in between and no subscription, cheapest per message, but it needs a dedicated line and business verification. Reference prices as of August 2026; the exact figure depends on your volume and we settle it on the call.

Less than people assume, if the bot is answering rather than chasing. Since July 2025 Meta charges per delivered template message, but everything inside the 24-hour customer service window is free. Since the bot is almost always replying to someone who wrote to you, those conversations cost nothing at Meta: you only pay when you start the contact outside that window, which is the case for campaigns and reminders. One heads-up for your budget: from October 2026 Meta starts charging for service messages too, which are free today. Costa Rica sits in the Rest of Latin America tier of the rate card.

It depends how we connect it, and it's the most important decision for that channel. With YCloud or Kapso it runs in coexistence mode: the bot answers on your same number and you keep using WhatsApp Business on your phone — if you jump into a conversation, the bot steps aside on its own. Connected directly to Meta, the number needs a dedicated line and you do lose the app: everything is answered from the dashboard. If answering from your phone matters to you, we go the coexistence route.